Privacy

This statement covers the services provided by the BIS Manufacturing Advisory Service website, www.mas.bis.gov.uk

The purpose of this statement is to inform users of the BIS MAS website, which is managed by the MAS National Network Management Team part of the east midlands development agency (emda) Business Support Team, about what information is collected abut them when they visit this site, how this information is used, if it is disclosed and the way in which we protect users’ privacy.

Confidentiality and security

Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.

You have a right to request a copy of your personal details at any time to check the accuracy of the information held. If you wish to do this, please write to the:

MAS National Network Resource Manager

emda, Apex Court, City Link, Nottingham, East Midlands, NG2 4LA

Information we collect from visitors

We collect several kinds of information from visitors to mas.berr.gov.uk depending on the part of the site being visited: contact us, register service, ask a question, site usage information and, in a few cases, personal details such as your name and postal details if you write to us.

  • Feedback

If you provide feedback on the BIS MAS website through our contact us page, we will only use this information to develop and improve the site.

  • Comments and questions

If you send an enquiry by e-mail to a specific contact on the MAS website it may not always be possible for us to provide the information requested directly. In such circumstances we may pass your enquiry to another department so that they can fulfil your information request.

  • Registration services sign up

If you during registration you check the contact me by email, post or phone options we will use the information you give us to provide you information about the MAS services. We may also occasionally contact e-mail alert subscribers to help us evaluate and improve the service that we offer.

If you have used the on-line registration form on MAS website, you can correct, update or remove any personally identifiable information directly, via our Internet pages.

  • Site usage information

     i) Cookies

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to the majority of facilities available on our website.

Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie.

     ii) Log files

Log files allow us to record visitors' use of the site.  MAS collects log file information from all our visitors, which we use to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.

Linking to another site from the MAS website

Our website contains links to other sites. We are not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave the www.mas.bis.gov.uk website and we encourage you to read the privacy statements on other websites you visit.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

March 2009

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