Information we collect from visitors
We collect several kinds of information from visitors to www.mas.bis.gov.uk depending on the part of the site being visited: contact us, register service, ask a question, site usage information and, in a few cases, personal details such as your name and postal details if you write to us.
If you provide feedback on the BIS MAS website through our contact us page, we will only use this information to develop and improve the site.
Comments and questions
If you send an enquiry by e-mail to a specific contact on the BIS MAS website it may not always be possible for us to provide the information requested directly. In such circumstances we may pass your enquiry to another department so that they can fulfil your information request.
Registration services sign up
If you during registration you check the contact me by email, post or phone options we will use the information you give us to provide you information about the MAS services. We may also occasionally contact e-mail alert subscribers to help us evaluate and improve the service that we offer.
If you have used the on-line registration form on BIS MAS website, you can correct, update or remove any personally identifiable information directly, via our Internet pages.
Site usage information
Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to the majority of facilities available on our website.
Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie.
ii) Log files
Log files allow us to record visitors' use of the site. BIS MAS collects log file information from all our visitors, which we use to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.